The fear of what may happen during the changeover from one travel management company to another often keeps companies stuck with a service provider who isn’t meeting all their expectations. However, this doesn’t have to be the case. The transition can be executed smoothly without compromising any of the travel arrangements that had been made using the previous travel management firm. Experts at CrewFacilities.com outline what should be done during the meeting at which the new travel manager is unveiled to your employees.   Bring the TMC Contact Person to the Meeting   One of the best ways to implement a smooth switch from one travel management firm to another is by inviting the contact person from the new service provider to attend the meeting at which you announce that a new provider will be handling all the travel-related arrangements for the company. The presence of that person will put a face to the new entity and your employees will be in a better position to buy into the new arrangement once they interact with their new contact person.   Ask Employees to Voice Their Concerns   You can also make the transition smoother by telling your employees to come to the meeting when they are equipped with any and all concerns that they may have regarding this switch of service providers.   Such a move will allow any issues to be addressed early before they cause hiccups in the travel arrangements of your employees within that transition period. Your willingness to listen and respond to their concerns will also show your employees that the switch is intended to benefit them all rather than being imposed for the benefit of the top management at the company.   Let the Contact Person Brief the Meeting   It is also important for you to allow the contact person assigned to your company to address the people at the transition meeting. The person sent by the TMC should be thorough in explaining how the new team intends to help everyone to attain their goals when they travel for business. Such an address will secure goodwill for the new travel manager and your employees will do everything that they can to make the switch as smooth as possible.   The change from one travel management firm to another should be done in a structured way so that no adverse effect is felt by any employee. For example, the transition should not delay any reimbursements that were being processed. This phased switchover will result in a seamless process from which you will enjoy all the benefits that the new travel manager brings.